Tools and Resources for Assessing Social Impact

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Tag: case study

Sort your search results by name, sponsor, or approach type. For a complete overview of an approach, click on its name. To save or print your results in Excel, please select from the checkboxes on the right and click on the printer icon in the top right corner of the table.


Name sorted by ascending order Sponsor Approach Sector

Appreciative Inquiry Approach

Appreciative Inquiry is a methodology used by groups to cooperatively explore what is working well in an organization, so they may plan and
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Appreciative Inquiry is a methodology used by groups to cooperatively explore what is working well in an organization, so they may plan and implement further positive action. This process encourages change in other areas of the organization that may not be functioning as well. AI involves a pre-scripted approach to interviewing stakeholders, leading discussions, and creating shared goals, to focus an organization’s productive energy towards mutually positive outcomes. Planned exercises in visualizing “what could be”, as well as hands-on activities, and mind mapping techniques, are directed towards defining objectives. The goals are then implemented by creating concrete steps toward putting agreed upon changes into practice. The AI method inspires mutual imagination, innovation and creative thinking, to side-step habitual obstacles and ineffective ways of thinking about challenging issues, promoting positive action.  
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Focus: Organizational Effectiveness

Tags: case study, framework

Annie E. Casey Foundation, Organizational Research Services

MethodCivil

Ashoka Measuring Effectiveness Questionnaire

This tool aims to understand the impact of entrepreneurs receiving funds to do social sector work. It uses an annual self-response survey designed
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This tool aims to understand the impact of entrepreneurs receiving funds to do social sector work. It uses an annual self-response survey designed to track the progress of cohorts of Ashoka Fellows over time, distributed among groups of social entrepreneurs at the five- and ten-year anniversary of their Ashoka fellowship. The survey employs a group of proxy indicators which track data that can be aggregated across divergent fields of work, such as frequency with which the fellows' work has been replicated by other organizations and level of influence the fellow has had on public policy. Ashoka staff also carries out case studies with a subset of fellows to obtain more in-depth information.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, ready-to-use, survey

Ashoka

ToolGeneral

Assessing Number and Type of Policies

This is a tool that measures improved policies. It takes the form of a phone survey and can be used over time to see if policies have changed for
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This is a tool that measures improved policies. It takes the form of a phone survey and can be used over time to see if policies have changed for individual organizations or at a population level. Indicators of improved policies include number of organizations that have adopted policies around a particular issue and/or the number of policies that conform to elements of effective policy. Survey items address 1) whether an organization has officially adopted a policy 2) the elements of the policy 3) how the policy is enforced 4) perceived effectiveness of the policy 5) satisfaction with the policy.  
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Focus: Social Impact

Tags: case study, survey

Annie E. Casey Foundation, Organizational Research Services

ToolCivil

Balanced Scorecard

The Balanced Scorecard provides a performance management methodology. It measures operational performance in terms of four outcome perspectives:
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The Balanced Scorecard provides a performance management methodology. It measures operational performance in terms of four outcome perspectives: financial, customer, business process, and learning growth. Metrics used include CAGR of revenue, compound annual growth rate of "lives touched," and other customized measures of program quality as well as metrics related to building critical organizational capacity and competencies.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, scorecard/rating

New Profit, Inc.

MethodGeneral

Benefit-Cost Ratio

This tool calculates a benefit/cost ratio for a Robin Hood program, whose goal is to eradicate poverty in New York City. It does so by applying a
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This tool calculates a benefit/cost ratio for a Robin Hood program, whose goal is to eradicate poverty in New York City. It does so by applying a common measure of success for programs of all types: how much a grant to a program boosts the future earnings (or, more generally, living standards) of poor families above that which they would have earned in the absence of Robin Hood’s help. It then divides the estimated earnings boost by the size of Robin Hood’s grant. The ratio for each grant measures the value it delivers to poor people per dollar of cost to Robin Hood.  
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Focus: Social Impact

Tags: calculation, case study

Robin Hood Foundation

ToolDiseases,
Education,
Employment...

Build Initiative Checklist

This is a tool that measures strengthened base of public support. It uses a self-assessment checklist to assess progress in developing early
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This is a tool that measures strengthened base of public support. It uses a self-assessment checklist to assess progress in developing early learning systems. The checklist lists important champions - corporate leaders and economic development heads, local businesses and chambers of commerce, law enforcement and corrections, faith communities etc - and rates where they are in terms of mobilization and advocacy activities.  
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Focus: Social Impact

Tags: case study, survey

Annie E. Casey Foundation, Build, Organizational Research Services

ToolCivil

Community Tool Box

The Community Tool Box is a set of best practices that provides more than 7,000 pages of practical information to support community health and
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The Community Tool Box is a set of best practices that provides more than 7,000 pages of practical information to support community health and development work. The focus is on specific practical skills, such as conducting a meeting or participatory evaluation. The Evaluating the Initiative section provides a framework and guidance for developing an evaluation of a community health program or initiative. The Examples section provides useful case studies showing how various projects and programs have used the resources in the tool box to conduct their own evaluations.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, framework, guide

Work Group for Community Health and Development at the University of Kansas

Best PracticeCommunity,
Diseases,
Health...

Comparative Constituency Feedback

This is a tool for obtaining feedback on a program's perception by various stakeholders (it can be applied at different points along the
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This is a tool for obtaining feedback on a program's perception by various stakeholders (it can be applied at different points along the development value chain, between funders and grantees, and between organizations and their primary constituents). It uses a questionnaire to collect perceptions from organizations’ constituents on key aspects of the organizations’ performance. The questionnaire is administered simultaneously to a comparable constituency group for a cohort of similar organizations.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, consultant service, survey

Keystone Accountability

ToolGeneral

Considering Evaluation

This document provides overall guidance about methods of evaluation and assessment for social justice and movement building work. It includes case
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This document provides overall guidance about methods of evaluation and assessment for social justice and movement building work. It includes case studies and worksheets to help outline an evaluation, starting on p. 11.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, guide, worksheet

ActKnowledge

MethodCivil,
Social

Core Capacity Assessment Tool (CCAT)

CCAT is an online survey tool that allows an organization to analyze its organizational strengths. It looks at four core capacities: 1) adaptive
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CCAT is an online survey tool that allows an organization to analyze its organizational strengths. It looks at four core capacities: 1) adaptive capacity: the ability of a nonprofit to monitor, assess, and respond to and create internal and external changes; 2) leadership capacity: the ability of all organizational leaders to create and sustain the vision, inspire, model, prioritize, make decisions, provide direction and innovate; 3) management capacity: the ability of a nonprofit organization to ensure the effective and efficient use of organizational resources; and 4) technical capacity: the ability of a nonprofit to implement key organizational and programmatic functions.   
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Focus: Organizational Effectiveness

Tags: case study, survey

TCC Group

ToolGeneral

Evaluating the Impact of Development Projects on Poverty: A Handbook for Practitioners

This best practices handbook provides project managers and policy analysts with the tools needed for evaluating project impact. The handbook
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This best practices handbook provides project managers and policy analysts with the tools needed for evaluating project impact. The handbook presents an overview of concepts and methods, key steps of implementation, analytical techniques through a case study, and a discussion of lessons learned from a set of reviewed evaluations.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, guide

The World Bank

Best PracticeGeneral

External Review of Program Strategy (Getting an Expert View)

This is a method to assess foundation strategy and potential for impact. It consists of a wise person review to answer five key questions: 1) Are
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This is a method to assess foundation strategy and potential for impact. It consists of a wise person review to answer five key questions: 1) Are we addressing critical opportunities and needs in the field? 2) Have we devised appropriate strategies for using these opportunities and meeting these needs? 3) Have we effectively implemented our strategies? 4) What should we consider doing differently in the future? 5) What has been the role and/or contribution of the foundation as a funder in the field? How are the foundation and its grants perceived? The method can be and has included field-wide surveys, commissioned papers by field experts, and expert panel meetings.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, strategy

Doris Duke Charitable Foundation

MethodPhilanthropy

Foundation Scorecard

The Scorecard is a method for assessing a foundation's program impact, program development, customer service, and human/financial capital. It uses
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The Scorecard is a method for assessing a foundation's program impact, program development, customer service, and human/financial capital. It uses performance indicators (determined by the impact framework) and commissions surveys to find out what grantees think of the Foundation, what experts think the Foundation’s impact is, and what the staff considers to be the Foundation’s strong and weak points.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, scorecard/rating

Robert Wood Johnson Foundation

MethodPhilanthropy

Getting to Outcomes™

Getting To Outcomes (GTO) provides methods to build capacity, enhance evaluation skills, and facilitate the achievement and documentation of
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Getting To Outcomes (GTO) provides methods to build capacity, enhance evaluation skills, and facilitate the achievement and documentation of outcomes. It is designed to empower local prevention practitioners to adequately develop and assess their own community-based substance abuse prevention programs. The manual includes 10 specific questions with six focused on planning and four on evaluation, continuous quality improvement, and sustainability. It is supplemented with face-to-face training and on-site technical assistance. RAND also has Web-based interactive tools and additional manuals for preventing underage drinking and teen pregnancy, assisting community positive youth development programs, and guiding program leaders through the process of submitting proposals and allocating funding and developing contracts.  
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Focus: Social Impact

Tags: case study, guide, training

RAND Corporation, University of South Carolina, Centers for Disease Control and Prevention

MethodCommunity,
Education,
Health...

Impact Framework

This is a method that sets short medium and long range targets in specific program areas (such as health insurance coverage, childhood obesity, and
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This is a method that sets short medium and long range targets in specific program areas (such as health insurance coverage, childhood obesity, and public health) and uses performance indicators to measure progress toward those targets.  
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Focus: Social Impact

Tags: case study, framework

Robert Wood Johnson Foundation

MethodGeneral

Measurement of Cultural Vitality

Measurement of Cultural Vitality is a tool that looks at arts establishments per thousand population, percentage of employment in nonprofit and
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Measurement of Cultural Vitality is a tool that looks at arts establishments per thousand population, percentage of employment in nonprofit and commercial arts establishments as proportion of all employment, nonprofit arts organizations per thousand population, nonprofit arts and cultural celebrations per thousand population, nonprofit art expenses per capita, nonprofit arts contributions per capita, and percentage of artist jobs.  
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Focus: Social Impact

Tags: case study, indicators

Urban Institute

ToolArts,
Employment

Measures of Success

This book presents a methodology for designing, managing, and measuring the impacts of community-oriented conservation and development projects. It
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This book presents a methodology for designing, managing, and measuring the impacts of community-oriented conservation and development projects. It provides guidance for designing a site-specific conceptual framework, setting goals, developing a monitoring plan, collecting and analyzing data, and implementing program modifications based on findings. It also includes four case studies that serve to illustrate the methodology in action.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, guide

Foundations of Success

MethodAnimals,
Civil,
Community...

Measuring Impact Framework

This is a method that thoroughly outlines a framework for businesses to measure their impact on development goals in the regions where they
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This is a method that thoroughly outlines a framework for businesses to measure their impact on development goals in the regions where they operate. The framework is laid out broadly to meet the needs of organizations across different sectors anywhere in the world over time, allowing a variety of businesses to make key decisions that affect social impact.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, framework

World Business Council for Sustainable Development

MethodGeneral

Monitoring & Evaluation Toolkit

This guide outlines a methodology for setting up and using a monitoring and evaluation system for a project or an organisation. It clarifies what
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This guide outlines a methodology for setting up and using a monitoring and evaluation system for a project or an organisation. It clarifies what monitoring and evaluation are, how you plan to do them, how you design a system that helps you monitor and an evaluation process that brings it all together usefully. It looks at how you collect the information you need and then how you save yourself from drowning in data by analysing the information in a relatively straightforward way. Finally it raises, and attempts to address, some of the issues to do with taking action on the basis of what you have learned. It also includes a case study, worksheets, and glossary of terms.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, framework, guide, worksheet

CIVICUS World Alliance for Citizen Participation

MethodGeneral

Outcomes and Impact Frameworks

Based on research by The Center for What Works and the Urban Institute, this method delineates the outcomes that should be measured by an
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Based on research by The Center for What Works and the Urban Institute, this method delineates the outcomes that should be measured by an organization in a particular sector. The Outcomes Framework Browser allows users to navigate through the 14 program areas and browse their respective outcomes and indicators. Once you choose a program area of interest, or the more general common outcomes taxonomy, the screen will display a program description, an Outcomes Sequence Chart for that program area, and links to the program outcomes so you can view the outcome indicators. The common outcomes are thematically classified as knowledge/learning/attitude (e.g., skills, attitude, readiness), behavior (incidence of bad behavior, incidence of desirable activity, maintenance of new behavior), condition/status (e.g., participant social status, economic condition, health condition). The Impact Measurement Framework allows users to define their mission/program impact statement and then choose up to three outcomes most relevant to that statement. Once the key outcomes are identified, users choose the measureable indicators of success. This is an ongoing effort, which continues to expand to additional sectors.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, indicators, ready-to-use

Center for What Works, Urban Institute

MethodArts,
Civil,
Community...

PQASSO

PQASSO (Practical Quality Assurance System for Small Organizations) is a quality assurance tool intended to help an organization run more
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PQASSO (Practical Quality Assurance System for Small Organizations) is a quality assurance tool intended to help an organization run more effectively and efficiently. It offers a flexible approach to quality assurance, which allows the organization to work at its own pace. Taking a systematic look at an organization, this tool identifies areas of strength and weakness to pinpoint exactly where improvements are needed. It helps with planning, budgeting and allocating the resources for making these improvements over a realistic time period.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, consultant service, standards

Charities Evaluation Services

Toolcertified
General

Progress out of Poverty Index (PPI)

PPI is a tool that gauges the number of microfinance clients that moves out of poverty over time. The PPI asks 10 questions that are predictive of
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PPI is a tool that gauges the number of microfinance clients that moves out of poverty over time. The PPI asks 10 questions that are predictive of poverty (e.g., what are the walls of your house made of?). Microfinance loan officers then integrate these questions into their standard loan application and maintenance interviews. Data collected over time is aggregated to show movement of groups of clients relative to poverty.  
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Focus: Social Impact

Tags: case study, scorecard/rating, training

Grameen Foundation

ToolMicrofinance

Social Audit

This tool is used as part of the audit services provided by the Social Audit Network. A Social Audit can be conducted at one of three levels,
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This tool is used as part of the audit services provided by the Social Audit Network. A Social Audit can be conducted at one of three levels, including a self-audit option. The audit uses social accounting to determine that an organisation’s claims can be credible (proved) and used to demonstrate organisational development (improvement). Social accounting is the process of collecting information about the activities an organisation carries out which affect its stakeholders. These activities may be intended ‘outputs’ or just the day to day internal operations. Organisations' impact can be measured in three ways: social, environmental and financial. Financial reporting has been in use for hundreds of years and can be used to both show what has happened and as a planning tool. Social accounting enables this process to be carried out for social and environmental outputs. See the manual for more on methodology and links to ready-to-use materials.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, checklist, standards

Social Audit Network

ToolGeneral

Social Impact Assessment

This is a best practice that provides the following guidelines a) conceptual: funders and grantees should align goals, assessment tools, and best
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This is a best practice that provides the following guidelines a) conceptual: funders and grantees should align goals, assessment tools, and best practices b) operational: grantees and investors should acknowledge evaluation expenses as part of the cost of doing business, invest in measurement systems and tools, and develop examples of proven impact c) structural: each field and subfield should explore a range of possible outcome goals and best practices for measurement d) practical: a commitment to outcomes assessment can be a fundamental part of the management structure and organizational culture among funders and nonprofits.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, guide

Rockefeller Foundation, Goldman Sachs Foundation

Best PracticeGeneral

Social Performance Indicators (SPI)

This is a social audit tool for microfinance institutions that takes the form of a questionnaire. It can be self-administered by the microfinance
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This is a social audit tool for microfinance institutions that takes the form of a questionnaire. It can be self-administered by the microfinance institute or used with an external reviewer that evaluates four dimensions: 1) outreach to the poor and excluded populations; 2) adaptation of products and services for target clients; 3) improvement in social and political capital; and 4) corporate social responsibility. The SPI tool is open access. In exchange for using the tool, users send their findings to CERISE along with comments on the tool. This user collaboration has led to an improved version of the SPI and a rich database with results of over 200 social audits.  
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Focus: Organizational Effectiveness

Tags: case study, indicators, survey

CERISE

ToolMicrofinance

Social Value Metrics

The Social Value Metrics tool is a performance monitoring system that tracks the impact of loans. It assesses economic (volume of sales, revenue,
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The Social Value Metrics tool is a performance monitoring system that tracks the impact of loans. It assesses economic (volume of sales, revenue, net assets, and the price premium a cooperative fetches for their product versus standard price); social (includes number of members, jobs created, amount of purchases from local rural producers, and price the cooperative pays local producers relative to the price a middleman would pay); and environment (includes total acres under organic certification, the number of trees planted in the past year, and the percentage of borrowers located in or around protected areas) impact of a loan. Questions are included in a standard loan application form.  
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Focus: Social Impact

Tags: case study, indicators

Root Capital

ToolMicrofinance

SROI

This tool applies a monetary value to ventures with social objectives. REDF's SROI Framework focuses on determining a set of six SROI metrics:
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This tool applies a monetary value to ventures with social objectives. REDF's SROI Framework focuses on determining a set of six SROI metrics: Enterprise Value, Social Purpose Value, Blended Value, Enterprise Index of Return, Social Purpose Index of Return, and Blended Index of Return. It uses an organization's actual data on outputs and outcomes and on proxy research but does not include analysis against what social outcomes would have been if the venture did not exist.  
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Focus: Social Impact

Tags: case study, framework, guide

REDF

ToolGeneral

SROI

SROI is a method that aims to quantify social impact by attributing value to particular outcomes. Based on a set of principles for accounting for
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SROI is a method that aims to quantify social impact by attributing value to particular outcomes. Based on a set of principles for accounting for value, its stages include involving stakeholders, defining scope, developing an impact map, identifying and collecting data on approximate indicators and financial proxies, finding appropriate comparison data, collecting data on expenditure or investment, calculating the SROI, completing a sensitivity analysis, and producing an SROI report.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, checklist, framework, guide

The SROI Network

MethodGeneral

SROI Framework

This method offers set of guidelines for the measurement of non-financial impact per investment. It defines four major stages: Planning,
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This method offers set of guidelines for the measurement of non-financial impact per investment. It defines four major stages: Planning, Implementation, Reporting and Embedding, and the key questions and choices to be addressed at each step. Planning involves determining the goals for the analysis, its scope, the key stakeholders affected by the entity to be analyzed, the entity’s impact value chain, sources of data of information to be gathered, and a resource plan for the analysis. Implementation involves collection of data and supporting outcomes and base case evidence, as well as a calculation of social cash flows for outcomes describable in monetary terms, and a net present value calculation of these to arrive at an ROI ratio. Reporting includes making transparent the scope of the analysis and sources to facilitate verification and replication. Embedding includes specifying who is responsible for ongoing maintenance of data collection and analysis. The SROI framework does not include data management tools.  
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Focus: Organizational Effectiveness, Social Impact

Tags: calculation, case study, checklist, framework, guide

ESROIN members and others

MethodGeneral

SROI Toolkit

An impact assessment and management system, the SROI Toolkit provides a methodology that is designed for use with both individual companies and
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An impact assessment and management system, the SROI Toolkit provides a methodology that is designed for use with both individual companies and investment portfolios. SVT first works with the client to define one or more specific measurable "addressable impacts," identifying and involving key stakeholders. Next, indicators of this impact are defined and tracked. SVT also collects base case and outcome data from experts and secondary research sources, and customizes an analytical model that associates the organization's regularly collected data with impact results. This feeds into the SROI Dashboard that shows progress toward impact.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, consultant service

SVT Group

MethodGeneral

Steps Program Evaluation

The Healthy Communities (formerly known as Steps) program evaluation page offers best practices for documenting program implementation, determining
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The Healthy Communities (formerly known as Steps) program evaluation page offers best practices for documenting program implementation, determining progress towards goals, and identifying areas for improvement. These communities address the burden of chronic diseases by implementing activities that help people to be more physically active, eat a healthy diet, stop using tobacco and better manage their diabetes and asthma. At the center of their evaluation strategy are the Core Performance Measures. Over the course of two years, stakeholders identified and agreed upon 18 measures and 44 related indicators; each reflects a critical component of Steps activities. The Core Performance Measures provide information about what and how results are achieved, reflect the best-possible science and practice-wisdom relevant to Steps communities, and take into account the practicalities of data collection at the community level.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, indicators

Centers for Disease Control & Prevention

Best PracticeDiseases,
Food,
Health...

STEPS Toolkit

The STEPS Toolkit offers a methodology for program planning, monitoring, and evaluation that applies a rights-based social justice perspective. It
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The STEPS Toolkit offers a methodology for program planning, monitoring, and evaluation that applies a rights-based social justice perspective. It takes program evaluators through the process of defining the problem, outlining objectives, choosing indicators, collecting and analyzing data, and using the findings. The STEPS toolkit includes: 8 e-learning modules; an appendix with pre-existing Indicators; 3 case examples; downloadable worksheets, including causal pathway and logical framework; group exercises and more.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, framework, ready-to-use, worksheet

Margaret Sanger Center International, Planned Parenthood

MethodCivil,
Diseases,
Health...

The FINCA Client Assessment Tool (FCAT)

The FCAT is an open source tool in the form of a 40 minute survey that measures internationally comparable variables of microfinance clients’
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The FCAT is an open source tool in the form of a 40 minute survey that measures internationally comparable variables of microfinance clients’ social well-being. The methodology utilizes a "two stage cluster sampling approach" to comprehensively survey clients regarding income sources and dependents, monthly household expenditures, daily per capita expenditures and poverty levels that collectively document expenditures on the six social metrics: household food security, health care, housing, education, empowerment, and social capital. Client responses are directly entered into PDA devices, which facilitate reliable data gathering and analysis.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, survey

FINCA

ToolMicrofinance

Theory of Change Community

The TOC website is devoted to the methodology, use and practice of Theory of Change. At this site you'll find, among other things: 1) When TOC can
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The TOC website is devoted to the methodology, use and practice of Theory of Change. At this site you'll find, among other things: 1) When TOC can help you and how (planning, re-grouping, evaluation, board meetings); 2) How it is best applied (should the scope of your engagement be a day, a month, or a year?); 3) How TOC can be the basis for a major organizational shift towards focusing on outcomes and accountability, while remaining participatory and transparent; and 4) How TOC has been used recently in key topic areas such as social justice, women’s movements, international justice, youth development, structural racism and more. Additionally, the site features a Facilitator’s Guide, published by the Aspen Roundtable, numerous PowerPoints showing the steps to creating TOCs, and finally, the Theory of Change Online, a web-based online drawing tool and database custom designed to create, store, and share Theories of Change. ActKnowledge also offers training and workshops to assist organizations in developing their TOCs.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, framework, guide, strategy, training

ActKnowledge

MethodGeneral

Trustee Evaluation Toolkit

The Trustee Evaluation Toolkit offers best practices from interviews with dozens of foundation trustees, CEOs, and evaluation experts. The toolkit
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The Trustee Evaluation Toolkit offers best practices from interviews with dozens of foundation trustees, CEOs, and evaluation experts. The toolkit explores brief case studies that show how foundation trustees are successfully employing different types of evaluation for a variety of purposes. In addition, it provides a self-assessment survey for foundation trustees, a framework for trustee conversations, a facilitator's guide, and a planning guide for foundation trustees to create a custom action plan for improving performance through evaluation.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, guide, survey

FSG

Best PracticeGeneral

Volunteering Impact Assessment Toolkit

The Volunteering Impact Assessment Toolkit contains tools developed by IVR to help organizations and groups to measure and assess the impacts of
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The Volunteering Impact Assessment Toolkit contains tools developed by IVR to help organizations and groups to measure and assess the impacts of volunteering. It is designed to be simple and adaptable so that organizations can use it in ways that are most useful to them. The Toolkit contains a set of research methods or instruments to help organizations assess the impacts of volunteering on different stakeholders or parties. These include: questionnaires; focus group topic guides; volunteer diaries; and volunteer manager audit forms.  
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Focus: Organizational Effectiveness, Social Impact

Tags: case study, guide, survey

Institute for Volunteering Research

ToolGeneral
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