Tools and Resources for Assessing Social Impact


Social Rating

The Social Rating tool assesses the use of microfinance resources. It follows a similar approach to a credit rating. Organizations provide M-CRIL with annual reports and portfolio information. M-CRIL staff then conducts interviews with a subset of board members, managers and staff. The team visits 2-3 branches for interviews with loan officers and a random sample of clients. Client interviews acquire data in four areas: 1) clients’ awareness about financial products, including knowledge of the interest rate they are charged on loans and the rate paid on their savings, 2) clients’ access to capital, 3) enterprise-level information including the enterprises’ industry sector and whether employees are non-family members, 4) and poverty assessment information.

Tags: consultant service, scorecard/rating

Key Elements
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