Tools and Resources for Assessing Social Impact


Learning with Constituents

This is a method to gather and document meaningful feedback from constituents. It encourages techniques such as “change journals” in which staff record the informal input from their daily work. Other techniques include structured dialogues that probe deeply into what small groups of people think about the organization’s achievements, such as focus groups and world café. Large-scale feedback techniques include surveys that generate commentary from large numbers of people on many specific aspects of the organization’s behavior and performance.

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Key Elements
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